What is a “document” In ISO 9001 Standard?

What is a “document” In ISO 9001 Standard?

The following are some of the main objectives of an organization’s documentation, independent of whether or not it has
implemented a formal QMS;
a) Communication of Information
as a tool for information transmission and communication. The type and extent of the documentation will depend on
the nature of the organization’s products and processes, the degree of formality of communication systems and the
level of communication skills within the organization, and the organizational culture.
b) Evidence of conformity
provision of evidence that what was planned, has actually been done.
c) Knowledge sharing
to disseminate and preserve the organization’s experiences. A typical example would be a technical specification,
which can be used as a base for design and development of a new product.
A list of commonly used terms relating to documentation is presented in Annex A (taken from ISO 9000:2005). It must
be stressed that, according to ISO 9001:2008 clause 4.2 Documentation requirements documents may be in any form
or type of medium, and the definition of “document” in ISO 9000:2005 clause 3.7.2 gives the following examples:
paper
magnetic
electronic or optical computer disc
photograph
master sample